Privacy Policy

This policy applies to everyone who uses our website, registers a child, books an event, contacts us, or partners with us as a brand. Because our community involves minors, all child-related information is provided and managed by a parent or legal guardian, who accepts this policy on the child's behalf.

• Parent / guardian details — name, email, and city, provided when you register or enquire.
• Child details — first name, age, city, talent category and a short description, submitted by the parent.
• Media — photos and videos of the child that a parent chooses to upload for talent showcasing.
• Event & booking details — tickets selected and contact details for confirmation.
• Technical data — basic, non-identifying analytics such as pages visited and device type, used to improve the site.

We do not knowingly collect information directly from children. A parent or legal guardian must submit and consent to any child's information and media. By submitting a child's details, you confirm you are the parent or legal guardian and that you consent to CREO Kids using that information as described here. You may withdraw consent at any time by contacting us.

• To create and manage talent profiles and the talent directory.
• To showcase talent on our website, events and social channels (only media you have provided for this purpose).
• To organise events, confirm bookings and provide entry details.
• To respond to enquiries and provide support.
• To improve our website, services and safety measures.
• To send important updates about events or registrations you have made.

CREO Kids does not sell, rent or trade your or your child's personal information to any third party for marketing. We share information only with trusted service providers who help us operate (for example secure hosting and payment processing), and only to the extent needed to deliver our services.

• Hosting & database — to securely store website content and registrations.
• Payment partners — to process event ticket payments; we do not store full card details.
• Social platforms — when we feature talent (with consent) on channels such as Instagram.

We use a small number of essential and analytics cookies to keep the site working and to understand how it is used. You can control or disable cookies in your browser settings; some features may not work as well if you do.

We apply reasonable technical and organisational measures to protect your information, including access controls and secure storage. We keep information only for as long as needed for the purposes above or as required by law, after which it is deleted or anonymised.

• Access the information we hold about you or your child.
• Request correction of inaccurate information.
• Request deletion of a profile, media or account.
• Withdraw consent for showcasing at any time.

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date shown above.